Returns & Exchanges
We want you to love your signature scent, but if you are not completely satisfied, we offer a 30-day return policy for unopened and unused fragrance bottles. Please note that for hygiene reasons, we cannot accept returns on products that have been sprayed or removed from their original cellophane wrapping.
Return Process
- 1.Initiate Your Return
Visit our online returns portal with your order number and email address to request a Return Merchandise Authorization (RMA).
- 2.Secure Your Shipment
Carefully pack the fragrance in its original box and protective bubble wrap to prevent leakage or breakage during transit.
- 3.Attach Shipping Label
Print the prepaid shipping label provided via email and affix it securely to the outside of your return package.
- 4.Receive Your Refund
Once our warehouse inspects the item to ensure it is unopened, we will process your refund to the original payment method within 5-7 business days.