Frequently Asked Questions
Everything you need to know about your luxury scent experience at The Fragrance World.
Are your fragrances 100% authentic?
Yes, we guarantee that all products sold on The Fragrance World are 100% authentic originals from the official designers. We do not sell knock-offs or imitations.
How long will my perfume order take to arrive?
Standard shipping typically takes 3-5 business days. We also offer express shipping options at checkout which deliver within 1-2 business days depending on your location.
Can I return a fragrance if I don't like the scent?
To maintain hygiene standards, we only accept returns on unopened and sealed products within 30 days of purchase. We recommend purchasing a sample size first if you are trying a new scent.
How should I store my fragrances to ensure they last?
To preserve the integrity of the scent, store your bottles in a cool, dry place away from direct sunlight and extreme temperature changes, such as a bedroom drawer rather than a bathroom.
Do you offer international shipping?
Currently, we ship to over 50 countries worldwide. Please note that international shipping rates and delivery times vary based on the destination and local customs regulations.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and 'Buy Now, Pay Later' options like Klarna and Afterpay.